My Bali Customer Reviews

Don’t Just Take Our Word for it…

Finding a travel company you can trust to provide the best product and quality service isn’t easy. That’s why at My Bali, we take our customers’ feedback seriously. As our chief priority, we believe our customers deserve world-class customer service right from the beginning of the booking process, until you return home. To maintain this, we survey each customer via the independent global reviews site, Feefo. We’re proud to say, the results speak for themselves. In 2018, we were awarded the highest Feefo accolade—a Gold Trusted Service Award for consistently maintaining an over 4.5-star rating average! Need more proof? Read up on what our customers have to say below or view all of our customer reviews.

I was very happy with the whole customer experience from start to finish. They were professional, knowledgeable and attentive to my concerns and questions. It was one of the best holidays to date and the resort where I stayed was lovely.

Susie, 2018

Recommend highly

Organising and booking a holiday through this company has delivered an excellent service. Staff are always friendly, helpful and listen well to my needs offering appropriate suggestions and advice. Communication is always efficient and prompt. A pleasant interaction with a good outcome.

Sharyn, 2018

Super-fast, super-efficient & so happy to help

I always recommend the team to my friends for the best deals and service. This is our second holiday booked with them!

Kylee, 2018

Great booking experience

Good customer service. Experienced travel consultants giving good advices, very supportive and pleasant to deal with. Thank you!

John, 2018

A smooth process with clear options

Answered all my questions clearly, gave me a range of flight options to choose from and made the whole process very smooth!

Leanne, 2018

Happy with the service

I have been extremely impressed so far with all the team has done for us. Communication has been outstanding. Very helpful!

Sandra, 2018